Villa Nayara Villa Nayara

Privacy Policy

Privacy Policy

This Privacy Policy describes how Villa Nayara collects, processes, and protects your personal data when you visit our website villanayara.com.

1. Who We Are

Our website address is: https://villanayara.com. Villa Nayara is responsible for the processing of personal data collected through this website.

2. Data We Collect

Contact Form

When you submit a contact request, we collect the following data:

  • Name
  • Email Address
  • Phone Number
  • Message or inquiry details

Booking Engine

When checking availability and making reservations, the following data may be collected:

  • Full Name
  • Email Address
  • Phone Number
  • Check-in and check-out dates
  • Payment details (processed securely by our payment provider)

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy is available at https://automattic.com/privacy/. After approval, your profile picture is visible to the public in the context of your comment.

Cookies

For details on the cookies used, please refer to our Cookie Policy.

Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you have visited that website. These websites may collect data, use cookies, and monitor your interaction with embedded content.

3. Purpose of Data Processing

We process personal data for the following purposes:

  • Responding to inquiries submitted via the contact form.
  • Managing reservations and bookings.
  • Providing customer support related to bookings and inquiries.
  • Ensuring website security and improving our services.

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • **Consent** - When you submit your data via the contact form.
  • **Contractual necessity** - When processing bookings and reservations.
  • **Legitimate interest** - To improve services and ensure security.

5. Data Retention

We retain personal data as follows:

  • Contact form submissions: **12 months** after last interaction.
  • Booking details: **Up to 5 years** for legal and accounting purposes.
  • Comments: Retained indefinitely unless requested for deletion.

6. Who We Share Your Data With

We do not sell or share personal data with third parties except:

  • With our **booking engine provider** to process reservations.
  • With **payment processors** to handle transactions securely.
  • With **legal authorities** if required by law.
  • Visitor comments may be checked through an automated spam detection service.

7. Your Rights

Under the **General Data Protection Regulation (GDPR)**, you have the right to:

  • Request access to your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent at any time.
  • Object to data processing.
  • Receive an exported file of the personal data we hold about you.

8. Where Your Data Is Sent

Data is stored securely within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure that appropriate safeguards are in place.

9. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Villa Nayara
Morlupo, Rome (RM) – Italy
Email: [email protected]
Phone: +1 (310) 756-4656

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Please check it periodically for updates.

Last updated: March 12, 2025